If “This file contained a virus and was deleted” or “This program contained a virus and was deleted” message showing in your Internet Explorer 8, 9 or 10 when you try to download something, it means that your computer is infected with a dangerous ZeroAccess Trojan.
When attacked by this ZeroAccess Trojan, whatever you try to download in the computer via Internet Explorer, it must be showed that it contained a virus and was deleted automatically, though you absolutely sure that what you download will not contain a virus. If you use Mozilla Firefox or Google Chrome, maybe you still have a chance to download something. What’s worse, it sneaks into your computer without any sign and notification, reputable antivirus softwares can’t detect anything, and ever be disabled. Without the protection of antivirus, other severe threats can easily enter the targeted machine and interact with each other until the machine is completely controlled by remote cyber criminals. Then the important information in the targeted computer is under high risk. We strongly recommend computer users remove this hateful ZeroAccess Trojan as soon as you possible. If you need any assistance during the manual removal process, you could contact 24/7 Online Virus Removal Support for more instructions.
Step-by-Step
Manual Removal Guide
If you have google chrome or firefox brwoser, it will be better.Boot your computer into safe mode with networking.
1. Stop all the ZeroAccess Trojan running
processes in Task Manager:
random.exe
random.exe
2. Remove all related files of ZeroAccess Trojan.
%AllUsersProfile%\{random}
C:\WINDOWS\System64/32\svchost.exe
C:\WINDOWS\system64/32\spoolsv.exe
%AllUsersProfile%\Application Data\.dll
%AllUsersProfile%\Application Data\.exe
3. Delete all related registry entries in your
Registry Editor.
(Click Start button> click "Run" > Input "regedit" into the Run box and click ok)
(Click Start button> click "Run" > Input "regedit" into the Run box and click ok)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “.exe”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ ZeroAccess Trojan
HKEY\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = C:\WINDOWS\Network Diagnostic\
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shell
Attention: You may unable to trace all its corrupt files for ZeroAccess Trojan could hide deep and may disguise as the legal ones. If you meet with any difficulties during the manual removal process, welcome to click on 24/7 online computer experts for instant help.
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